Shipping policy

Shipping Policy

At WhippyCart, we’re committed to making your shopping experience as simple and convenient as possible. This Shipping Policy explains how we process and deliver your orders.

Order Processing

Orders are typically processed within 1–3 business days after your order is successfully placed.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Please note that orders are not normally processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location, shipping method, and the product ordered.

Estimated Delivery Time: 7–12 business days

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to factors outside our control, including weather, customs processing, carrier delays, holidays, or unexpected logistical issues.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, WhippyCart may offer promotional shipping rates or free shipping on selected products or orders.

Order Tracking

Once your order has been shipped, tracking information may be provided by email.

Please allow some time for tracking information to become active after your order has been dispatched.

If your tracking information has not updated for several days, please contact our support team and we’ll be happy to assist you.

International Shipping

Depending on the product and destination, WhippyCart may offer shipping to selected international locations.

International delivery times can vary due to customs clearance, local postal services, and other factors.

Customers are responsible for providing accurate shipping information when placing an order.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before completing your order.

If you notice an error in your shipping information, contact us as soon as possible. We’ll do our best to update the information before your order is processed or shipped.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

While we work with reliable shipping carriers, occasional delays or delivery issues can happen.

If your package appears to be delayed or has not arrived within the expected delivery timeframe, please contact us with your order number so we can help investigate the issue.